We ship to all 50 states, Washington DC. All orders are shipped with a UPS tracking number. Always free shipping for orders over US $200. During sale periods and promotions the delivery time may be longer than normal.
Return
Fana will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed. Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
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Shipping Details
Please pay more attention to your order address which MUST MATCH your shipping address. (If you’re from Russia, Please leave your full name. It is very important)
Items will be shipped within 3 business days after payment.
Please check items when delivered, if damaged, please kindly accept it and contact us immediately. We will make a confirmation and resend you a new one.
Shipping By
Shipping Cost
Estimated Delivery Time
Tracking Information
Thembay Express
Free Shipping
12-20 days
Not available
LEX
$20.00 – $50.00
04-12 days
Available
Lorem Ex
$26.00 – $70.00
03-17 days
Available
Packaging Details
Unit Type: piece
Package Size: 25cm x 32cm x 5cm (9.84in x 12.60in x 1.97in)
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